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1. Whom would you choose as the recipient of a message?

A

Those who should not have access to the information

B

Those who will be affected by the message or its results

C

Those who have no say or interest in the matter

D

Those who have no responsibility or capability of understanding

2. Complete the sentence with the correct option
The sender should choose his words very carefully in order to ____

A

confuse the receiver

B

create a vague message

C

avoid ambiguity

D

complicate the message

3. How can barriers created by refutations and arguments be resolved?

A

listening to the views of the other

B

trying to prove one`s own views are correct

C

setting up the sender or receiver at a higher position

D

stating the contradictions

4. Which of these can be a barrier to communication?

A

clear diction

B

unbiased opinion

C

use of high souding words

D

good network connection

5. Choose the best option to complete the sentence
Most of the communication methods used today are ____.

A

technology based

B

manually operated

C

centralized

D

time sensitive

6. What would be a barrier to communication in a foreign country?

A

not knowing the language

B

unfamiliar surroundings

C

not having the right currency

D

not knowing what to order in a restaurant

7. Listening is ____

A

an accurate perception of what is being communicated

B

hearing sounds

C

responding to a message

D

soundwaves reaching the ear

8. What is the meaning of miscommunication?

A

using the wrong medium to communicate

B

using the wrong language

C

disturbance in the channel of communcation

D

the receiver not perceiving the intended meaning of the message

9. Fill in the blank with correct option
The root of the English word communication is derived from the Latin word _____ which means to share

A

Communicare

B

Comma

C

Common

D

Community

10. In order to resolve conflict, we must

A

Seek agreement on common ground and refuse to argue

B

Seek commitment and action to change

C

Plot the follow-up and deliver on promise

D

All of these

11. Fill in the blank with the correct :

____ is a communication between two or more persons wherein the intended message is successfully delivered, received and understood


A

Effective Communication

B

Non-verbal Communication

C

Closed Communication

D

None of these

12. Choose the correct option
Unstructured interview is also called _____

A

directive interview

B

non directive interview

C

collaborative approach interview

D

approach interview

13. Which among the following is not a common time management problem area?

A

Too many meetings

B

Being too self sufficient

C

Over Planning

D

Procrastination

14. Biomass pyramid is reversed in which of the following ecosystem?

A

Drylands

B

Ponds

C

Forest

D

Grassland

15. Fill in the blank with correct option :

_____ is a type of oral communication wherein the message is transmitted through spoken words.


A

Verbal Communication

B

Non verbal Communication

C

Written Communication

D

None of these

16. Which one of the following must NOT be done to deal with angry people?

A

Practice good listening skills (remain silent if necessary)

B

Pick up fight with angry people

C

Do not lecture or yell or blame the person

D

Be responsive by verifying the person`s message

17. Which type of dress should be worn while appearing for an interview

A

formal

B

casual

C

traditional

D

none of these

18. For men, the colour of the socks should match with the ____.

A

trousers

B

shirts

C

shoes

D

tie

19. Among the following types of communication, which one elicits immediate feedback?

A

Oral Communication

B

Non verbal Communication

C

Written Communication

D

None of these

20. Choose the correct option

____ is defied as the process that initiates, guides and maintains goal oriented behaviour


A

Motivation

B

Attitude

C

Aptitude

D

All of these