Hotel Management MCQs

Hotel Management Questions with solutions MCQs

1. Choose the correct formula for calculating outstanding balance:

A

Opening balance+ credit entries+ debit entries

B

Credit entries+ debit entries- Opening balance

C

Opening balance- credit entries- debit entries

D

Opening balance+ debit entries- credit entries

Hotel Management Receptionist 2025
Correct Answer : D
Explanation :

<p>The correct answer is:</p> <p>✅ <strong>D) Opening balance + debit entries – credit entries</strong></p> <p><strong>Explanation:</strong><br> The <strong>outstanding balance</strong> in an account is calculated by:</p> <p>[<br> \text{Outstanding Balance} = \text{Opening Balance} + \text{Debits} - \text{Credits}<br> ]</p> <ul> <li> <p><strong>Debit entries:</strong> Charges added to the guest account</p> </li> <li> <p><strong>Credit entries:</strong> Payments or adjustments made by the guest</p> </li></ul>

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Wrong Answered :

2. It refers to the cash payments made by a hotel on behalf of guests:

A

Commission voucher

B

Miscellaneous charge voucher

C

House limit

D

Visitor's paid out

Hotel Management Receptionist 2025
Correct Answer : D
Explanation :

<p>The correct answer is:</p> <p>✅ <strong>D) Visitor's paid out</strong></p> <p><strong>Explanation:</strong><br> <strong>Visitor’s paid out</strong> refers to <strong>cash payments made by the hotel on behalf of the guest</strong>, such as paying for taxi, postage, or other incidental expenses.</p> <ul> <li> <p><strong>Commission voucher:</strong> Relates to commission earned by the hotel or agent</p> </li> <li> <p><strong>Miscellaneous charge voucher:</strong> Records miscellaneous charges to guest account</p> </li> <li> <p><strong>House limit:</strong> The maximum amount of cash the hotel keeps for small payments</p> </li></ul>

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Wrong Answered :

3. A written statement or a documentary evidence of a financial transaction used in front office:

A

Voucher

B

Ledger

C

Folio

D

Journal

Hotel Management Receptionist 2025
Correct Answer : A
Explanation :

<p>The correct answer is:</p> <p>✅ <strong>A) Voucher</strong></p> <p><strong>Explanation:</strong><br> A <strong>voucher</strong> is a <strong>written statement or documentary proof of a financial transaction</strong> used in the front office to record payments, receipts, or other monetary activities.</p> <ul> <li> <p><strong>Ledger:</strong> A book or system for recording all financial transactions</p> </li> <li> <p><strong>Folio:</strong> Guest account detailing charges and payments</p> </li> <li> <p><strong>Journal:</strong> Chronological record of transactions before posting to ledger</p> </li></ul>

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