JKSSB Receptionist 2025 Paper

Explanation

The correct answer is:

✅ B) Bundling

Explanation:
Bundling is a marketing strategy where a hotel offers a package combining one or more products or services (e.g., room + breakfast + spa) at a single price, often to enhance value and attract guests.

Explanation

The correct answer is:

✅ A) Guest loyalty

Explanation:
Guest loyalty refers to the emotional bond and preference a customer has for a business, leading them to choose the same hotel, brand, or service repeatedly over competitors.

Explanation

The correct answer is:

✅ C) Write down the exact words of the caller

Explanation:
When receiving a bomb threat call, the person should:

• Stay calm and do not interrupt the caller.

• Write down the exact words and any details provided.

• Observe caller’s voice, background noise, and other clues.

This information is critical for law enforcement and safety procedures.

Explanation

The correct answer is:

✅ B) Master budget

Explanation:
A master budget is the comprehensive summary of all departmental budgets in an organization. It provides an overall financial plan for the entire organization for a specific period.

Explanation

Which among these is the advantage ofbudgetary control: A) Brings efficiency B) Establishes departmental responsibilities C) Acts as safety signal for management D) All of the above

Explanation

The correct answer is:

✅ D) Whitney system

Explanation:
Emerging trends in the Rooms Division include:

• Smart mobile keys – allowing guests to unlock rooms via smartphones

• Hotel chatbots – for guest assistance and service requests

• Digital concierge technology – enhancing guest experience

Whitney system is not an emerging trend in this context.

Explanation

The correct answer is:

✅ D) Halfday basis

Explanation:
Common types of timeshare ownership include:

• Fixed week – the same week every year

• Floating week – any week within a season

• Points club – points can be redeemed for stays at various properties

Halfday basis is not a recognized type of timeshare.

Explanation

RCI (Resort Condominiums International) was founded in the year 1974.

Explanation

The correct answer is:

✅ A) Exchange company offering vacation ownership

Explanation:
Interval International is a timeshare exchange company that allows owners of vacation properties to exchange their allotted time at one property for time at another property, facilitating vacation ownership exchanges.

Explanation

The correct answer is:

✅ D) Options A, B, C

Explanation:
Low demand tactics are strategies used to stimulate bookings during periods of low occupancy, including:

• Removing stay restrictions to make booking easier.

• Offering packages and special offers to attract guests.

• Encouraging upgrades to increase revenue per guest.

All these options are valid low-demand tactics.