Explanation :
words
Correct Answered :
Wrong Answered :
1. Choose the correct option
Verbal communication is the use of oral, unwritten ____, and is an essential part of interacting with others.
A
word
B
sounds
C
mannerisms
D
code of conduct
words
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Wrong Answered :
2. What should an interviewee do during interviews?
A
make eye contact with interviewer
B
bed neat and clean
C
be punctual and reach before time
D
all of these
all of these
Correct Answered :
Wrong Answered :
3. Choose the correct option
The earliest model of communication is said to have been propounded by ____
A
Aristotle
B
Plato
C
Kalidasa
D
Socrates
Aristotle`s Model. This is the oldest communication model that dates back to 300 BC.
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Wrong Answered :
4. Choose the correct option
Tone in a business letter is important. The letter must always be ___ and ___.
A
courteous and confident
B
elaborate and dictatorial
C
rude and verbose
D
brief and curt
courteous and confident
Correct Answered :
Wrong Answered :
5. Choose the correct option
____ is defied as the process that initiates, guides and maintains goal oriented behaviour
A
Motivation
B
Attitude
C
Aptitude
D
All of these
Motivation
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Wrong Answered :
6. Among the following types of communication, which one elicits immediate feedback?
A
Oral Communication
B
Non verbal Communication
C
Written Communication
D
None of these
Oral Communication
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Wrong Answered :
7. For men, the colour of the socks should match with the ____.
A
trousers
B
shirts
C
shoes
D
tie
trousers
Correct Answered :
Wrong Answered :
8. Which type of dress should be worn while appearing for an interview
A
formal
B
casual
C
traditional
D
none of these
formal
Correct Answered :
Wrong Answered :
9. Which one of the following must NOT be done to deal with angry people?
A
Practice good listening skills (remain silent if necessary)
B
Pick up fight with angry people
C
Do not lecture or yell or blame the person
D
Be responsive by verifying the person`s message
Pick up fight with angry people
Correct Answered :
Wrong Answered :
10. Fill in the blank with correct option :
_____ is a type of oral communication wherein the message is transmitted through spoken words.
A
Verbal Communication
B
Non verbal Communication
C
Written Communication
D
None of these
Verbal Communication
Correct Answered :
Wrong Answered :
11. Biomass pyramid is reversed in which of the following ecosystem?
A
Drylands
B
Ponds
C
Forest
D
Grassland
Ponds
Correct Answered :
Wrong Answered :
12. Which among the following is not a common time management problem area?
A
Too many meetings
B
Being too self sufficient
C
Over Planning
D
Procrastination
Being too self sufficient
Correct Answered :
Wrong Answered :
13. Choose the correct option A directive interview B non directive interview C collaborative approach interview D approach interview non directive interview
Correct Answered : Wrong Answered :
Explanation :
14. Fill in the blank with the correct :
____ is a communication between two or more persons wherein the intended message is successfully delivered, received and understood
A
Effective Communication
B
Non-verbal Communication
C
Closed Communication
D
None of these
Effective Communication
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Wrong Answered :
15. In order to resolve conflict, we must
A
Seek agreement on common ground and refuse to argue
B
Seek commitment and action to change
C
Plot the follow-up and deliver on promise
D
All of these
All of these
Correct Answered :
Wrong Answered :
16. Fill in the blank with correct option
The root of the English word communication is derived from the Latin word _____ which means to share
A
Communicare
B
Comma
C
Common
D
Community
Communicare
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Wrong Answered :
17. What is the meaning of miscommunication?
A
using the wrong medium to communicate
B
using the wrong language
C
disturbance in the channel of communcation
D
the receiver not perceiving the intended meaning of the message
the receiver not perceiving the intended meaning of the message
Correct Answered :
Wrong Answered :
18. Listening is ____
A
an accurate perception of what is being communicated
B
hearing sounds
C
responding to a message
D
soundwaves reaching the ear
an accurate perception of what is being communicated
Correct Answered :
Wrong Answered :
19. What would be a barrier to communication in a foreign country?
A
not knowing the language
B
unfamiliar surroundings
C
not having the right currency
D
not knowing what to order in a restaurant
not knowing the language
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Wrong Answered :
20. Choose the best option to complete the sentence
Most of the communication methods used today are ____.
A
technology based
B
manually operated
C
centralized
D
time sensitive
technology based
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Wrong Answered :
21. Which of these can be a barrier to communication?
A
clear diction
B
unbiased opinion
C
use of high souding words
D
good network connection
use of high souding words
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Wrong Answered :
22. How can barriers created by refutations and arguments be resolved?
A
listening to the views of the other
B
trying to prove one`s own views are correct
C
setting up the sender or receiver at a higher position
D
stating the contradictions
listening to the views of the other
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Wrong Answered :
23. Complete the sentence with the correct option
The sender should choose his words very carefully in order to ____
A
confuse the receiver
B
create a vague message
C
avoid ambiguity
D
complicate the message
avoid ambiguity
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Wrong Answered :
24. Whom would you choose as the recipient of a message?
A
Those who should not have access to the information
B
Those who will be affected by the message or its results
C
Those who have no say or interest in the matter
D
Those who have no responsibility or capability of understanding
Those who will be affected by the message or its results
Correct Answered :
Wrong Answered :